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The customer is not always right

Posted by: 3AW Breakfast | 2 June, 2009 - 11:23 AM
The hospitality industry People love to complain … especially about poor service.

Ross and John wanted to know what employees in the service industry complain about. Click on the link to find out what people in Melbourne's cafes, cabs and shops think of our behaviour. Let us know what you think.



Breakfast with Ross and John

RossJohn172 Ross Stevenson and John Burns entertain listeners with their razor sharp wit and oddball humour every morning. And every day the best segments of their on-air - and sometimes off-air - program are published on 3AW.com.au.

Blog comments Your Say

  • My son, a Uni student, works part time at a Southbank cafe / restaurant. His two bug bears are the people who forget a smile, a please and thank you. The other one is the "smarties" who leave the dregs in a beer glass, pretend not to hear or don't answer the question whether they have finished, and when the glass is cleared try to get a free one by carrying on like a pork chop pretending they have not finished and the glass was wrongly removed.
    Seems to happen a lot when certain AFL clubs are playing at the MCG over a weekend.

    Paddywhack Friday 12 June, 2009 - 8:59 AM
  • RE AAMI insurance - my wife's car rolled down the hill and into our house - because she lives at the address they refused to pay any costs for the house damages even though she has fully comprehensive insurance - wonder if that is even legal??? They told us if we rented we would have ben covered!

    KaraokeForASong Tuesday 2 June, 2009 - 1:37 PM

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