What we're talking about

Whitney Refunds on Tears coming for Whitney Houston? No, I'm actually not a die-hard fan of any singer. Even though I haven't been to any other Whitney concert I simply used to ... more
Awsome Whit on Tears coming for Whitney Houston? Have you every been to a Whitney concert prior to the one you are complaining about????? Whitney has always taken breaks in ... more
chez on Tears coming for Whitney Houston? your applying for a refund and no where does it say that if your not satified with the performance then you have any right ... more
Whitney Refunds on Tears coming for Whitney Houston? Of course, I do have video footage. And Whitney gave plenty of material (if she actually was on stage for a change!) to show ... more
col on STORM VIDEO: 'Running for their lives' Hello John Brumby who ever designed this Southern Cross station needs a good talking to more
val on Breakfast in the wee hours just wondering why you weren't on camera this morning Ross....I was listening from 5.30 but only watching from about 7.45. ... more
Diane on Tears coming for Whitney Houston? To all the commentators who say that she performed poorly, where is your video/audio to back up your claim? Now please, ... more
zac123 on Video: The art of creepy... were are his lederhausen!(s?) this must be 1960's eurovision1 more
Don on Video: The art of creepy... Why Oh Why did you recommend this? I have been scarred for life. more
Jack on Video: The art of creepy... I never knew youtube existed in the 1960s. It's so 'gay'. more
Whitney Refunds on Tears coming for Whitney Houston? To all those people you enjoyed the show: "I'm glad you have such low standards. Surely makes it more bearable to get ripped ... more
Justine on Police van loses its CCTV cameras A wise decision Lenny! more
JC on Tears coming for Whitney Houston? To the Whitney Houston Refunder- please confirm your email- my emails are bouncing back. more
andrea frost on Video: The art of creepy... i have NEVER been more creeped out in my life... OMG!!! i kind of find it revolting compulsive viewing... maybe I am a FREAK ... more
Lenny on STORM VIDEO: 'Running for their lives' This is a wakeup call for building designers - the old weather records no longer apply. Buildings should be designed to meet ... more
Lenny on Tears coming for Whitney Houston? I see a lot of comments being posted by "spin doctors". When you demand TOP dollars for an appearance, the public have every ... more
Lenny on Police van loses its CCTV cameras Gerard, I could have made a 'tongue in cheek' comment about women drivers, but I know Caz, Justine & few others would ... more
Fight against unreasonable refund demands on Tears coming for Whitney Houston? To ALL whitney fans that enjoyed the show, over 99% of you. It's time to silence those who believe ther are entiteld to a ... more
aleet on Tears coming for Whitney Houston? Hey whitney refunds. Try and take it as far as you can. Idiot!!! for you even to have a case you would have to try and ... more
Bas Dall on Tears coming for Whitney Houston? I attended in the Hunter Valley and I must say that I enjoyed every moment. I paid upwards of $200 for a ticket and took my ... more

The customer is not always right

Posted by: 3AW Breakfast | 2 June, 2009 - 11:23 AM

People love to complain … especially about poor service.

Ross and John wanted to know what employees in the service industry complain about. Click on the link to find out what people in Melbourne's cafes, cabs and shops think of our behaviour. Let us know what you think.

Breakfast with Ross and John

Ross Stevenson and John Burns entertain listeners with their razor sharp wit and oddball humour every morning. And every day the best segments of their on-air - and sometimes off-air - program are published on 3AW.com.au.

Blog comments

My son, a Uni student, works part time at a Southbank cafe / restaurant. His two bug bears are the people who forget a smile, a please and thank you. The other one is the "smarties" who leave the dregs in a beer glass, pretend not to hear or don't answer the question whether they have finished, and when the glass is cleared try to get a free one by carrying on like a pork chop pretending they have not finished and the glass was wrongly removed.
Seems to happen a lot when certain AFL clubs are playing at the MCG over a weekend.

Paddywhack Friday 12 June, 2009 - 8:59 AM
RE AAMI insurance - my wife's car rolled down the hill and into our house - because she lives at the address they refused to pay any costs for the house damages even though she has fully comprehensive insurance - wonder if that is even legal??? They told us if we rented we would have ben covered!

KaraokeForASong Tuesday 2 June, 2009 - 1:37 PM