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Saturday July 31, 2010

What we're talking about

3AW myki blog - Your questions

Posted by: 3AW Radio | 17 November, 2009 - 9:43 AM


ABOVE: Jean Ker Walsh on 3AW Radio, January 6.

BELOW: If you place a question below regarding Myki, Daniel Bowen from the Public Transport Users' Association or Myki's Jean Ker Walsh may answer it for you. Please check back regularly for responses. If not, Neil Mitchell will highlight the issue on his morning program.

Listen

You can also listen to Premier John Brumby below on what he knows and doesn't know about MYKI.


MORE INFORMATION FROM PTUA:

http://www.ptua.org.au/2009/11/18/myki-qa/

Blog comments Your Say

  • Continuing from my previous post:

    Pasmo Tuesday 13 July, 2010 - 11:49 PM commment

    If you already hold a Myki Pass and you find yourself in the unfortunate situation where you might need to use a tram or a bus, do you need to buy a Metcard to compliment your Myki pass? Is it technically fare evasion if you don't?

    Pasmo Wednesday 14 July, 2010 - 8:09 PM

  • I don't understand how Myki can justify their prices considering that it can only be used on Metro trains. I mean Metlink is unquestionably better value, but that's not really the point.

    Yearly Zone 1 Myki Pass = $1170 with no bus or tram service. Yearly Zone 1 Metlink ticket = $1173.

    Daily Zone 1 Myki = $5.88. Metlink equivalent= $6.80.

    How does TTA justify the price for a third of the public transport services offered with Myki?

    Pasmo Tuesday 13 July, 2010 - 11:49 PM

  • MYKI What customer service
    5th April MYKI card stopped working
    with $80 on it, "It takes 14 Days to get a new card issued after form is filled out at Southern Cross, I was assured that all my settings & Auto Top up was transfered to new card,On the 18th May 2010 my card went into-Minus$2
    I have to ring up again & have Auto Top Up Restored.

    George Wednesday 19 May, 2010 - 9:37 AM

  • This morning I used my MYKI on the Carnegie tram from Elsternwick station.

    It actually worked.

    Why have they not told us this?

    Rod Kenning Tuesday 11 May, 2010 - 12:57 PM

  • SMART card still taking the MYKI
    The joke continues,
    See Letters in the SUN 30/4/10

    On March 27th, I bought a myki for a family member & immediatly debit my credit card ( but as of yesterday 29/4/10 They could not confirm when I could expect to recieve & use the card.
    MYKI's advise: "Use a Metcard in the meantime."
    Best advise given so far.

    Maybe EVERYONE should stick to the old system, they can then put the MYKI on the scrap heap.

    Angela Friday 30 April, 2010 - 8:12 PM

  • Taken 30 Minutes on the phone with them.

    I can't log onto Myki website with my
    username & password
    Get invalid
    username or password

    I rang them & They told me it is down & was also down last week
    (That's CRAP)
    To me the site is working but slow.

    But funny enough I could unlock the account.
    & get an email reply

    Get a password reset code
    & get an email reply But couldn't change it.

    They said they will ring me back
    when they have put in a service Request
    If you have this many problems now, What is it going to be like in the future!

    Gus Friday 30 April, 2010 - 12:11 PM

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