- Gough Whitlam dead at 98
- Luke wasn't scared of his father
- 'We've got to get through to these irresponsible thugs'
- Wildlife sanctuary saved
- Salvos attacked by ice users
- Masters of their craft
- Man found dead in old nursing home
- Teachers, students to protest together
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What we're talking about
- Al Black on Gough Whitlam dead at 98 Gough Whitlam's government was so bad it had to be sacked, and his legacy was to inspire Kevin Rudd and Julia Gillard to ... more
- Phil on Teachers, students to protest together Its amazing the schools are encouraging their students to protest against 'children in the detention' but can't offer a ... more
- Bernadette on Teachers, students to protest together Catholic Teachings regarding Social Justice are very clearly set out, that ALL people regardless of who they are should at ... more
- Parent on Teachers, students to protest together A fantastic opportunity for young men to analyse & discuss the abhorrent detention of children who have a strong likelihood ... more
- Jack on Teachers, students to protest together I'm a student at st Bernard's college. Yesterday as protest was one that was derived from our colleges faith as Christians, ... more
- Turn it up on Teachers, students to protest together To everyone here commenting that this is disgusting and wrong and the students did not have a decision in the matter, Turn ... more
- Lina johns on Teachers, students to protest together Nice to see that we have young people in our community who have a heart and truly believe in humanity (children should not ... more
- Michael on Teachers, students to protest together I was a student at St Bernards.I couldn't be more proud. Well done boys and well done Tony. All you people having a whinge ... more
- Pedro on Teachers, students to protest together As a parent of a former 2014 St Bernard's College student, I congratulate Mr Paatsch on taking this leadership for the young ... more
- Sue on Teachers, students to protest together Disgusting that school teachers are allowed to infect our children with their views. more
- IBARKER on Teachers, students to protest together There is only one person that should their mouths and hands taped,that should be the TEACHER. more
- Flash on Teachers, students to protest together Brain washing, and the media doesn't. For your information and if you read the articles. Its completely option. I love ... more
- student on Teachers, students to protest together I am a student of the school in question and I can confidently say most of the opinions presented on this site are ... more
- jenny on Teachers, students to protest together when I was a kid at school my opinion was neither asked for or even valued. the issue of children in detention is so ... more
- Gloria on Teachers, students to protest together So typical of Catholic teaching, brainwash kids whilst they're young! more
- damien O'Neil on Teachers, students to protest together This bloke woukld have to be a member of the greens?? Doesn't have a clue and he is charge of teaching 1,400 students. God ... more
- Sarah on Teachers, students to protest together My son attends the school, we have had NO information, permission forms etc sent home, that said he want be going...doesn't ... more
- brad on Teachers, students to protest together You are all oblivious to the actual meaning of this protest. It is about social justice and simply not about politicising ... more
- Gazza on Teachers, students to protest together I would prefer if they were protesting against cuts to education and WORKCHOICES. more
- Elli on Teachers, students to protest together Peggy, you must not have been near a school for a while. Politics is most definitely a subject (a stand alone subject)in ... more
Telstra Customer hit with $28,000 bill
Telstra says they'll refund a customer's 28-thousand dollar bill after his phone was stolen on an overseas holiday.
Rayden Crawley was in Barcelona when he lost his phone and frantically contacted the Telco to cut his account.
However, instead of fixing it, they pulled the full amount off his credit card.
Crawley had been going back-and-forth with Telstra for weeks and finally contacted the Mitchell Program as a last resort.
"I first went to the Barcelona police station and filed a report when the phone was stolen. Then I contacted Telstra via email and I heard back the next morning saying they'd put a bar on the number," Crawley said.
"When I came back to Australia, I rang Telstra and they told me I have a $28,000 bill. I nearly fell over."
Crawley was told his case would be sent to the 'forensic department' and that he'd need to fax his police report and statutory declaration for the money to be reimbursed.
Two weeks later though, $27,853 had been charged to his American Express card. He later found out that Telstra didn't cut his number until 36 hours after he filed the complaint.
"They knew it had been barred, but they didn't have the relevant information. I was transferred from one person to another before I got onto the credit department."
Crawley originally told Neil Mitchell there was little he can do if Telstra doesn't do the right thing and refund his credit card.
Telstra apologised for the mistake just before midday and said they will immediately refund the man's account.
LISTEN: Rayden Crawley with Neil Mitchell
In many years of handling customer relations in the automotive industry, I learned something that many of today's companies apparently don't know, or have forgotten. It takes 10 times more effort (and cost) to gain a new customer than to keep a current one. These companies should realise that a current customer is an investment.David T. Wednesday 5 December, 2012 - 4:33 PM
Another reason for NOT giving these big companies your credit card or direct debit authorisation!!!!David R Wednesday 5 December, 2012 - 10:31 AM