A woman has opened up on the “horrible” V/Line story involving her 80-year-old mother.

Press PLAY to hear her tell the full story

“I was furious, as was mum,” Jo told Jacqui Felgate on 3AW Drive.

Jo’s mother Helen suffered a stroke last week and was stuck at Seymour Station last night, with a lack of communication from V/Line.

Press PLAY to hear Jacqui Felgate fire up about the story

“The system is no longer fit for purpose,” the 3AW Drive host said.

Images: iStock, Supplied