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Listener Complaints

Do you want to make a complaint about something you have heard?

To make a complaint, you must write to us by letter or submit your complaint online.

Please note that this form is to be used only for complaints made under the Commercial Radio Code of Practice. – For general feedback please use our feedback forms.

Content on this station is regulated by the Code. The Code covers areas such as material not suitable for broadcast, news and current affairs, Australian music, live hosted entertainment and the promotion of gambling during live sports.

The Code provides a process through which a listener may make a formal complaint to a station asserting a breach of the Code. The complaints process is set out in section 10 of the Code.

A complainant who is not satisfied with the response it receives from the station may refer the matter to the Australian Communications and Media Authority for resolution.

Under the Code, complaints relating to advertising, other than complaints under section 4 (identifiability of advertising material) and section 9 (gambling and betting odds), should be sent to the Advertising Standards Bureau – www.adstandards.com.au

Your complaint should not be made more than 30 days after the broadcast, otherwise, we are not obliged to respond to it.

Complaint Form
Click here to submit a complaint.

If by post, please complete form here and mail it to: “Radio Complaints”, Radio 3AW, PO Box 369, Melbourne, VIC 3001 Australia.

For a copy of the Codes, visit www.commercialradio.com.au.