A family says they were forced to fork out hundreds to secure a hotel after Jetstar cancelled their flight over the weekend.

Sarah says her family flew up to Sydney from Melbourne to celebrate her son’s birthday.

“There was a storm, the storm cleared up but Jetstar diverted our flight to Canberra, and our 9:45 departing time plane was cancelled at 10:21,” she told Tony Moclair.

Press PLAY to hear what happened after the flight was cancelled

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