Jacqui Felgate has taken V/Line to task after the chaos that unfolded on the Geelong and Warrnambool lines yesterday.

Buses replaced trains between Wyndham Vale and Waurn Ponds, leaving commuters frustrated, with some taking up to five hours to get from Melbourne to Geelong.

“It is a third world service, and in fact, on some days it’s even worse,” the 3AW Drive host said.

Press PLAY to hear some of the messages she received from irate commuters (and the true cause of the disruption)

V/Line passengers Emily and Matt joined 3AW Drive to share what they experienced yesterday while trying to get home.

“It’s something that’s becoming very expected for commuters,” Emily said.

Press PLAY to hear them detail the chaos that unfolded

Images: Supplied