A mum’s anger after young boy was left alone at airport overnight
A Queensland mother wants a 24-hour hotline set up by airlines after her nine-year-old son spent the night at Melbourne Airport, after a breakdown in communication during a plane diversion.
Katie Meredith’s son John was flying with two other unaccompanied minors on a Brisbane to Sydney flight when the plane diverted to Melbourne.
The reason for the detour was that hotels were full due to the Grand Prix.
John’s grandma sent a text message around 2.40 am asking where her grandson was, but a Virgin spokeswoman has confirmed the text was left unanswered.
Ms Meredith told Neil Mitchell she tried for hours to find her son and proposes a specific phone line for future solo young travelers.
“There needs to be a 24-hour number for unaccompanied minors that in the case of this kind of event happening again so they can be contacted,” she said.
“Even if it’s just a direct line to the airport so that they can get in contact with whoever is caring for the child.”
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