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Coles removes annoying ‘unexpected item’ alert from self-serve checkout

Ross and Russel
Article image for Coles removes annoying ‘unexpected item’ alert from self-serve checkout

One of the most annoying supermarket experiences is no more.

Unexpected item in bagging area.

Coles has removed the message from self-serve checkouts after overwhelming consumer frustration.

3AW Breakfast producer Scorcher told Ross and John what the message meant, and why he’s glad to see the back of it.

Click play to hear explain more

Ross and Russel
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