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Ferrari suffers data breach and ransom demand

Jacqui Felgate
Article image for Ferrari suffers data breach and ransom demand

Italian car manufacturer Ferrari has suffered a data breach with a ransom demanded by the cyber attacker.

Mick, who is a part of Ferrari’s client base, called in to alert Tom Elliott on the breach.

Press PLAY to hear the details 

Image: Getty iStock 

Ferrari have since released a statement:

Dear Ferrarista,

We regret to inform you of a cyber incident at Ferrari, where a threat actor was able to access a limited number of systems in our IT environment. As part of this incident, certain data relating to our clients was exposed including names, addresses, email addresses and telephone numbers. Your data may have been included as part of this incident. However, based on our investigation, no payment details and/or bank account numbers and/or other sensitive payment information, nor details of Ferrari cars owned or ordered have been stolen.

We were recently contacted by a threat actor with a ransom demand related to such customer data. As a policy, Ferrari will not be held to ransom as paying such demands continues to fund criminal activity and enables threat actors to perpetuate their attacks. Moreover, it does not fundamentally change the data exposure.

Upon receipt of the ransom demand, we started an investigation in collaboration with a leading global third-party forensics firm and have confirmed the data’s authenticity. In addition, we informed the relevant authorities and are confident they will investigate to the full extent of the law.

We have worked with third party experts to further reinforce our systems and are confident in their resilience. We can also confirm the breach has had no impact on the operational functions of our company.

We take the confidentiality of our clients seriously and understand the significance of this incident and for this reason we have notified you promptly.

If you would like to contact Ferrari for additional information, please email us at customerservice@owners.ferrari.com or privacy@ferrari.com where a team will be able to assist you.

We would like to take this opportunity to apologise sincerely for this event and rest assured we will do everything in our power to regain your trust.

Yours sincerely,

Benedetto Vigna
Chief Executive Officer
Ferrari S.p.A.

Jacqui Felgate
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