Council backflips after disgruntled resident reports ‘bureaucracy gone mad’ to 3AW

A Melbourne council has backflipped after a disgruntled resident contacted Jacqui Felgate to report a case of “bureaucracy gone mad”.

Upper Ferntree Gully resident Ashleigh helped to clear a fallen tree from the road after Tuesday’s wild weather. When they reported the debris to the council they were told they’d have to pay a fee to have it removed, but if they’d left it on the road removal would have been free.

Only an hour after Ashleigh spoke to 3AW, a council representative had knocked on her door and the council had agreed to remove the debris for free!

Press PLAY below to hear the update

Click PLAY to hear Ashleigh’s original call to 3AW Drive

Click PLAY to hear Jacqui’s thoughts on the council’s initial response to Tuesday’s storms