Melbourne woman stuck on cruise ship under coronavirus quarantine speaks with Neil Mitchell
A Melbourne woman stuck on the Diamond Princess cruise ship while it’s under coronavirus quarantine has expressed her disappointment at not hearing from the Australian government.
But Adina Morris, who is one of more than 2500 stuck on the ship docked at Yokohama, has since had a win with Qantas, who has refunded her flights in full.
“We have been providing refunds and flight changes to people travelling to and from mainland China who have been disrupted because of the Coronavirus,” a Qantas spokesperson told 3AW Mornings.
“This doesn’t extend to flights from Japan but given the unique and unfortunate circumstance this couple find themselves in, we have reached out to them to provide some assistance.
“They have now been refunded in full.”
Ms Morris is now entering her seventh day stuck in quarantine.
“It’s absolutely dreadful,” Mrs Morris said.
At this stage, it’s believed 130 people have been infected with coronavirus on the ship.
“The announcement of 65 more yesterday did put a shock up everybody,” Mrs Morris said.
While she isn’t thrilled with the government and her insurance provider, Allianz, Mrs Morris said those on the boat were trying their best to make the situation bearable for those on board.
“The ship is doing their very, very best under a completely impossible situation,” she said.
Passengers face at least another week stuck on the boat due to fears the virus will spread.
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(Photo by Carl Court/Getty Images)