Thanks for logging in.

You can now click/tap WATCH to start the live stream.

Thanks for logging in.

You can now click/tap LISTEN to start the live stream.

Thanks for logging in.

You can now click/tap LATEST NEWS to start the live stream.

LISTEN
Watch
on air now

Create a 3AW account today!

You can now log in once to listen live, watch live, join competitions, enjoy exclusive 3AW content and other benefits.


Joining is easy.

Advertisement
Advertisement
Advertisement

NAB admits compensation could be ‘in the millions’ after Saturday’s outage

Article image for NAB admits compensation could be ‘in the millions’ after Saturday’s outage

The boss of the National Australia Bank says the bank faces potentially millions of dollars in compensation following Saturday’s meltdown which left customers and businesses stranded.

EFTPOS was one of the services impacted for more than six hours.

NAB CEO Andrew Thorburn apologised to those significantly impacted.

“We don’t want people to be out of pocket, we need to listen to the customer where they’ve lost profit and we can see that is the case,” he told Neil Mitchell.

He admitted the compensation for business customers who suffered financial losses as a result could be significant.

“It could be millions of dollars, and if that is the case, that is what we will be paying,” he said.

Click PLAY below to hear more

Customers can phone 1800 152 015 to find out more.

Photo: AAP

Advertisement