Passengers set to be big winners as part of sweeping reforms coming to aviation sector
Airlines will be mandated to provide more detailed information in the event of flight delays or cancellations under sweeping reforms announced on Monday.
As part of new regulations which are likely to come into effect from 2025, the new Aviation white paper will give customers more rights when flying.
Federal Minister for Infrastructure and Transport Catherine King said on 3AW Drive the new regulations will mean more real-time information is made available to passengers.
Click PLAY to hear Catherine King’s full interview with Jacqui Felgate
“Airlines will be required to provide show-cause information,” she told Jacqui Felgate.
“They actually need to show why the delay is reasonable.”