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Bizarre audio emerges of call centre worker baiting an irate customer

If you’ve ever been stuck on an infuriating call with an overseas call centre, you should have a listen to this audio.

Neil Mitchell has obtained a bizarre exchange between a daring Telstra employee and an irate customer, Phil.

Telstra confirmed to 3AW Mornings the audio is real, and an investigation is taking place.

The audio begins with the voice of the Telstra worker.

It’s not the first call between the two, and it’s fair to say the conversation isn’t a pleasant one…

Click PLAY above to listen to how it all unfolded

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