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Widow ‘perplexed’ over Eastlink letter to send in e-TAG or cop a $40 fine

A widow who sold her husband’s car says she was perplexed to receive a letter from EastLink telling her to send back the e-TAG in his car within seven days or cop a $40 fine.

Judy told Neil Mitchell she sold her husband’s car on Sunday.

“I called EastLink to see whether the remaining funds in his account could be transferred to my car, I was told no but they would send me a refund cheque for the balance of his account, there was no mention that I had to send in his e-TAG.”

EastLink spokesman Doug Spencer-Roy later told Neil Mitchell e-TAGs could be re-conditioned after an account had been closed.

“It certainly does seem to be insensitively worded and we need to have another look at that process,” he said.

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