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Backlog of ‘thousands of fines’ within state’s new fines system

It’s understood as many as 200 staff have been employed to process a backlog of fines within Victoria’s new fines system.

In February, Neil Mitchell revealed there were “issues” as Civic Compliance Victoria re-branded to Fines Victoria.

The Department of Justice, which oversees Fines Victoria, admitted there is a backlog in processing driver nomination forms.

3AW Mornings understands there could be as many as 200,000 fines yet to be processed and reissued, and as many as 200 new staff have been hired to help clear the backlog.

In a statement, the Department of Justice admitted to issues within the new computer system.

“Some of the system functionality has not met our expectations and we’ve been working with the service provider to fix these issues.”

New staff have been employed to drive down the backlog, but the department is yet to confirm how many.

It was revealed yesterday the cyber virus that impacted the state’s road safety camera network resulted in a budget shortfall of nearly $20 million dollars, with 70,000 fewer fines issued.

 

 

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