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Ambulance chief explains what’s behind improved response times

Neil Mitchell

Despite a horror flu season putting extra strain on the health system, paramedics are still getting to patients quicker than before.

Ambulances got to code one call outs within the target 15 minutes 79.5 per cent of the time, the best first quarter performance in eight years.

Reclassifying patients in the new triage system had contributed to the results, Ambulance Victoria CEO Tony Walker said.

MORE: Tony Walker explains why he supports the “safe” injecting room.

He told Neil Mitchell there was still some work to do to meet their response time targets and the growth areas in particular.

“We are not there yet – we have committed to improvement, and year on year we’ve been seeing that,” he said.

“We are performing better but we are not sending emergency ambulance out to every single patient as we used to in the past.”

Click PLAY above to hear the full interview

The state’s horror flu season had put pressure on the entire health system.

 

 

Neil Mitchell
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